Tata Consultancy Services has announced that Eastern Communications, a leading enterprise service provider in the Philippines, has implemented TCS HOBS, TCS’ next-generation platform for subscription based digital businesses.
Eastern Communications chose TCS as strategic partner to replace its B2B segment offerings. TCS HOBS was selected to help enable Eastern Communications to modernize legacy systems, expand service offerings, enhance customer experience and create new revenue streams.
Emmanuel D. Caido, Head of IT, Eastern Communications: “A new paradigm of innovation, agility and customer-centricity is reshaping the communication industry, and more than ever, you need to have the best digital technology and expert capabilities enabling your strategy.”
TCS migrated 27 services and over 4,000 B2B product offerings to TCS’ HOBS, including voice, data and managed service. The programme was completed in 18 months.
Vikram Singh, Country Manager, TCS Philippines: “Eastern Communications is now more agile and better-enabled to take on new business opportunities as a digitally transformed and future-ready enterprise.”